Member Management
Add, edit, and manage members across your organization.
Overview
The member management system lets you maintain a complete roster of your organization's members, officers, and advisors. To manage members, navigate to Membership in the menu bar.
If you have configured membership syncing with your supported national organization, you won't be able to create new members in CTSO Central. Instead, you must create them in the national organization's membership system first.
Viewing Members
The Members page can be displayed in two different ways: card mode or list mode. Card mode is an easy way to view members when your chapter or association is small. List mode displays members in an easy-to-read, sortable table. You can switch between the two modes by clicking the Card mode or List mode buttons at the top of the page.
To refresh the member list, click the Refresh button at the top of the page.
Adding Members
Single Member
- To add a single member, click the Add Member button at the top of the page.
- In the pop-up window, fill in the required fields (identified by a red asterisk). These will vary based on your national organization's configured settings. Optional fields will also be shown as configured by your national organization.
- Click Create Member to add the member.
Bulk Import
To add multiple members at once:
- Go to Members → Import
- Download the CSV template
- Fill in your member data following the template format
- Upload the completed CSV
- Review the preview and confirm the import
The CSV template includes all required and optional fields with example data. Make sure email addresses are unique across your organization.
Deactivating Members
Members can be deactivated rather than deleted to preserve historical records:
- Open the member's profile
- Click Actions → Deactivate
- Confirm the deactivation
Searching & Filtering
Use the search bar at the top of the member list to find members by name or email. You can also filter by:
- Chapter — Show members from a specific chapter
- Role — Filter by Member, Officer, or Advisor
- Status — Active or Deactivated
Related
Set up and manage chapters within your organization.
Create and manage member type definitions for your organization.
Understand the four-tier organizational structure in CTSO Central.
Configure settings for your national organization.
Get up and running with CTSO Central in minutes.
Manage state-level associations and their chapters.