Item Shop

Overview

The Item Shop is a feature that allows you to sell items to your conference attendees. You can create items, set prices, and manage inventory. Items can be sold to attendees at the conference, or you can allow them to be purchased online after the conference.

To access the Item Shop, click the Item Shop card on the Conferences page.

In the Item Shop, you can create items, set prices, and manage inventory.

Catalog Setup

To access the Catalog Setup, click the Catalog Setup button at the top of the Item Shop page.

Creating an Item

To create an item, click the Add Item button at the top of the Item Shop page.

A popup will open that will allow you to configure the item's details. You can configure the following:

• Name: The name of the item.
• Sort: The sort order of the item in the catalog.
• Description: The description of the item.
• Type: The type of item. You can select between Merchandise, Donation, Attraction Ticket, or Other.
• Price Mode: You can select whether you want the price to be fixed, a variable amount (user can specify an amount between two numbers - for example, $1 - $25), or you can create preset amounts (perfect for various raffle amounts, for example, 5 tickets for $10, 10 tickets for $20, etc.).
• Assignment: Select whether the item can be purchased only by a chapter, per individual attendees, or by both.
• Invoice: Choose whether the item should be invoiced on a combined invoice (with existing housing/registration), a separate invoice, or if the chapter can choose. By default, the chapter can select how they'd like it invoiced.
• Per-Chapter Limit/Max Per Registration: If you'd like to specify a limit on how many times this item can be purchased by a chapter, you can enter a number here. You can also specify the maximum number of times this item can be purchased by an individual attendee.
• Capacity: Useful for merchandise and attraction tickets, you can specify a maximum quantity. Once this quantity is reached, the item will be sold out and no longer available for purchase.
• Visible to Chapters: Select whether the item should be visible to chapters when registering or viewing the Item Shop. If this is disabled, only administrators will be able to add the item to a registration.
• Track Capacity: Select whether you want to reserve quantity when an order has been placed. This is turned off by default, but if you're tracking quantity tied to a capacity (max amount), we recommend turning this on.

Editing an Item

To edit an item, click the Edit button next to the item's name in the catalog. This will open the same popup as the Create Item popup, allowing you to make changes to the item's details.

Deactivating an Item

To deactivate an item, simply edit the item and uncheck the "Visible to Chapters" checkbox. This will remove the item from the Item Shop, but it will still be available for purchase by administrators.

Deleting an Item

To delete an item, click the Delete button next to the item's name in the catalog.

Shop

The Shop tab is where you can view the items available for purchase in the Item Shop. If you are logged in as a conference administrator, you will be able to create and manage orders on behalf of your chapters. If you're only a chapter user, you can only view and manage orders for your own chapter. Click on the Shop tab on the Item Shop page to access the shop.

Creating an Order

To create an order, simply find the item you wish to purchase and click the Add to Invoice button. If allowed by your conference's settings, you can specify whether you'd like the invoice to appear combined with existing housing/registration, or you can create a separate invoice just for this order.

Some items can be purchased either by the chapter as a whole, or by individual attendees. If you are allowed to purchase the item for individual attendees, you select which people you'd like to purchase the item for.

Cancelling an Order

If you need to cancel an order, you can do so by clicking the Cancel Order button next to the order in the order list. This will open a confirmation popup that will ask you to confirm the cancellation.

Based on your conference's settings, you may be able to cancel an order up until the invoice is paid. Once an order has been paid, however, your administrator will need to cancel the order for you.

Order Management

The Order Management tab is where you can view all of the orders for your conference. You can filter the list by order status, item type, and more. You can also search for a specific chapter's order.